Description
Product Description
The Telegram Integration For WHMCS creates a convenient Telegram-based access point for your WHMCS customers. After linking their Telegram and WHMCS accounts, clients can browse your configured catalog, review services, check invoices, request recurring-service renewals, view account information, and receive automated updates.
The bot presents frequently used actions through an interactive button menu, making account information easier to reach from a mobile device. Where a complete WHMCS page is required, such as invoice payment or detailed service management, the bot supplies a direct link that opens the relevant client-area page.
Administrators also receive tools for managing the Telegram catalog, viewing linked users, sending promotional messages, controlling the bot webhook, and reviewing logged bot activity from the WHMCS addon area.
How It Works
- Connect the Bot: Enter a Telegram bot token, test the connection, and register the supplied webhook URL.
- Build the Catalog: Create Telegram product groups and map catalog entries to WHMCS products.
- Customer Starts the Bot: Telegram displays the available account and shopping actions.
- Link the Account: The customer follows a temporary link and signs in to WHMCS to connect the accounts.
- Use Telegram Tools: The linked customer can explore services, invoices, renewals, products, and account information.
- Receive Updates: Enabled order, invoice, activation, and suspension events are delivered to the customer’s Telegram chat.
Key Features
- Telegram Client Menu: Present products, services, renewals, invoices, account details, and contact options through interactive buttons.
- WHMCS Account Linking: Connect one Telegram account with a WHMCS client after the customer authenticates in the client area.
- Product Catalog: Create custom groups, titles, descriptions, ordering, and WHMCS product mappings for Telegram.
- Service Overview: List client services and identify active, suspended, terminated, and other statuses.
- Service Details: Display the product, domain, status, next due date, and available stored service credentials.
- Invoice Management: Show unpaid, overdue, and recent paid invoices with links to the related WHMCS invoice page.
- Recurring-Service Renewal: Generate a renewal invoice for supported recurring billing cycles and provide a payment link.
- Customer Notifications: Send selected invoice, order, activation, and suspension updates automatically.
- Notification Preferences: Let clients independently control account alerts and promotional messages.
- Targeted Promotions: Send marketing messages to all opted-in users or filter recipients by client details and products.
- Admin Users and Logs: Review linked Telegram users, preferences, bot actions, and delivery results with pagination.
Telegram Product Catalog
- Create custom product categories for display inside Telegram.
- Map Telegram catalog entries to products already configured in WHMCS.
- Set a customer-facing title and description for each catalog item.
- Move product groups and items to control their display order.
- Allow customers to browse groups and open product details through inline buttons.
Service Management
Linked clients can review the WHMCS services associated with their account directly from the bot.
- View all services attached to the linked WHMCS client.
- Identify service status using clear visual indicators.
- See the product name, assigned domain, and next due date.
- Display the stored service username and decrypted password when available.
- Open the corresponding service-details page in the WHMCS client area.
- Start the renewal workflow from the selected service.
Invoices and Renewals
- Pending Invoices: List unpaid and overdue invoices with amounts in the client’s currency.
- Paid History: Display up to 20 recent paid invoices.
- Invoice Links: Open the associated WHMCS invoice page to review details or complete payment.
- Renewal Selection: Let customers choose a service from their account for renewal.
- Renewal Invoice Creation: Generate an invoice for recurring monthly, quarterly, semi-annual, annual, biennial, or triennial services.
- Payment Continuation: Provide a direct route from Telegram to the generated WHMCS invoice.
Automated Customer Alerts
Customers with account alerts enabled can receive Telegram updates for supported WHMCS lifecycle events.
- New invoice creation with invoice number, amount, and payment button
- Successful invoice payment confirmation
- Order acceptance notification
- Service activation with a service-details link
- Service suspension notification
Account Linking and Preferences
- Generate a temporary account-linking URL that expires after ten minutes.
- Require the customer to be logged in to WHMCS before linking.
- Maintain one Telegram connection for each linked WHMCS client.
- Replace an older Telegram connection when the client links a new account.
- Allow customers to unlink from either Telegram or the WHMCS client area.
- Let customers enable or disable account alerts and promotions separately.
Promotions and Marketing
- Send a promotional message to all Telegram users who have opted in.
- Search linked customers by first name, last name, or email address.
- Filter recipients by active, inactive, or closed client status.
- Target clients who own a selected WHMCS product or service.
- Send to individually selected users or every user matching the filters.
- Log successful and failed promotional deliveries for review.
Administrator Tools
- Save and test the Telegram bot token.
- Register and inspect the Telegram webhook.
- Install supported bot commands automatically.
- Manage Telegram product groups and catalog entries.
- View linked Telegram IDs, usernames, WHMCS clients, and preferences.
- Browse paginated bot and notification activity logs.
- Review promotion delivery success and failure information.
Business Benefits
- Improve Customer Convenience: Put common WHMCS account information inside a familiar messaging app.
- Increase Notification Visibility: Deliver billing and service updates through Telegram as well as existing channels.
- Support Faster Payments: Give clients direct access to pending invoices and payment pages.
- Encourage Renewals: Make supported recurring-service renewal invoices easier to request.
- Create a Direct Marketing Channel: Reach opted-in customers with targeted promotional messages.
- Reduce Routine Navigation: Let customers find services, invoices, and account summaries through a guided bot menu.
Ideal For
- Web hosting and reseller hosting providers
- IPTV and digital subscription businesses
- SaaS platforms using WHMCS
- Service providers with Telegram-focused customers
- Businesses seeking an additional customer notification channel
- Teams that want targeted promotions for linked clients
Why Choose Telegram Integration For WHMCS?
Telegram Integration combines customer account linking, a configurable product catalog, service and invoice visibility, renewal tools, automated alerts, communication preferences, promotions, and administrative logs in one WHMCS addon.
It gives customers a mobile-friendly way to reach everyday WHMCS information from Telegram while giving your team additional tools for communication, engagement, and operational visibility.
